Business Wire

ETNO and GSMA about New E-Privacy Regulation : Telcos Call for a Customer-Friendly and Innovation-Ready Approach

Share

Today, the European Commission has presented its Proposal for a Regulation on e-Privacy. It is intended to replace Directive 2002/58/EC and it adds to the existing General Data Protection Regulation (GDPR).

ETNO and GSMA Europe recognise the European Commission’s goal to protect the confidentiality of electronic communications and establish a harmonised framework for electronic communications data. Telecom operators are committed to enhancing consumer trust, which is crucial for the development of the data economy.

However, we call on the co-legislators to correct the new e-Privacy Regulation and make sure it allows a customer-friendly and innovation-ready approach. Only in this way the EU will capitalise on the data economy, create new societal opportunities and boost the provision of innovative consumer services.

While we embrace the need to fully protect consumers, we believe that the General Data Protection Regulation already provides a technologically-neutral and future-oriented framework to this end. Restrictive e-Privacy rules would result in unfair double regulation of one sector compared to others.

For this reason, ETNO and the GSMA call for legislators to ensure that the final Regulation takes into account new services and that all providers are subject to the same rules. Unless we overcome the current inconsistencies and restrictions, telecom operators in Europe will be prevented from expanding consumer choice and offering new competitive services to citizens.

We call on legislators to ensure that the new e-Privacy Regulation does not miss the opportunity to provide a consistent framework for the data economy, enabling companies to provide data-driven services. This can be achieved by making sure that the new Regulation:

  • is fully aligned with the GDPR as regards further processing of personal data. Accordingly, this should be allowed when compatible with the initial purpose for which the data was collected, when an impact assessment has been performed and if appropriate safeguards apply (e.g. pseudonymisation). In this way we can, for example, perform big data analytics in the interest of customers or for public purposes;
  • does not single out Communication Services by applying stricter requirements than those imposed on other service providers that process similar data (e.g. source, destination, date, time and/or location of the data or device). Only in this way we can, for example, provide mapping services that compete with those already provided by other players.

As Europe demands that telcos build a 5G and Internet of Things-ready Europe, we need to ensure that the new e-Privacy Regulation is consistent with such shared objectives. Both consumers and the industry need simple and clear rules instead of a double regime with blurred boundaries. Rules applying to the processing of location data in connected cars, IoT devices or mobile apps illustrate the issues at stake, as we risk to jeopardise 5G business models. A trust-based use of the data collected by telecom operators is crucial to realising the benefits of the Digital Single Market.

Lise Fuhr, Director General of ETNO, said: “There is no European data economy without an innovation-oriented Regulation. Telcos should be able to innovate and provide more choice to European customers”.

Afke Schaart, Vice-President Europe at GSMA, said: “Just like the Commission, we consider it is fundamental to create a privacy framework that enhances consumer trust in the context of electronic communications. However, we must ensure that the detailed requirements, such as the limited lawful grounds for processing, do not inadvertently frustrate use of metadata that is both innovative and sensitive to privacy concerns”.

About the GSMA

The GSMA represents the interests of mobile operators worldwide, uniting nearly 800 operators with almost 300 companies in the broader mobile ecosystem, including handset and device makers, software companies, equipment providers and internet companies, as well as organisations in adjacent industry sectors. The GSMA also produces industry-leading events such as Mobile World Congress, Mobile World Congress Shanghai, Mobile World Congress Americas and the Mobile 360 Series of conferences. For more information, please visit the GSMA corporate website at www.gsma.com. Follow the GSMA on Twitter: @GSMA and @GSMAPolicy.

About the ETNO

ETNO has been the voice of Europe’s telecommunication network operators since 1992 and has become the principal policy group for European electronic communications network operators. Its 41 members and observers from Europe and beyond are the backbone of Europe’s digital progress. They are the main drivers of broadband and are committed to its continual growth in Europe. ETNO members are pan-European operators that also hold new entrant positions outside their national markets. For more information, see ETNO’s website www.etno.eu. Follow ETNO on Twitter @ETNOAssociation.

To view this piece of content from cts.businesswire.com, please give your consent at the top of this page.

Contact information

Media inquiries:
For ETNO
Alessandro Gropelli, Director of Communications
gropelli@etno.eu
+32 476 94 18 39
or
For GSMA
Olivier Lechien, PR Director Europe
olechien@gsma.com
+32 479 99 01 63

About Business Wire

Business Wire
Business Wire
24 Martin Lane
EC4R 0DR London

+44 20 7626 1982http://www.businesswire.co.uk

(c) 2018 Business Wire, Inc., All rights reserved.

Business Wire, a Berkshire Hathaway company, is the global leader in multiplatform press release distribution.

Subscribe to releases from Business Wire

Subscribe to all the latest releases from Business Wire by registering your e-mail address below. You can unsubscribe at any time.

Latest releases from Business Wire

BLUETTI Opens First Flagship Store in Munich, Germany for Hands-on Experience3.12.2022 10:40:00 CET | Press release

To enhance the user experience, BLUETTI, a top-three solar generator brand, has opened its first physical storefront in Munich, Germany, on November 4. This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20221202005505/en/ (Photo: Business Wire) This so-called WOC X BLUETTI store is set up as a physical hub of what the brand represents online. It showcases BLUETTI's entire product range, from the latest releases to iconic models, along with other accessories. Customers can get a real feel for products before making any purchases. However, it does not currently offer repair services. BLUETTI's new inventions, the AC500&B300S and EP600&B500, are already displayed there. Both are modular in design and substantially updated in capacity and capability. With a 5.000W output and 16 outlets, the AC500 can be used as a solid backup power source on the go or in the house. Sporting a max capacity of 80kWh, the EP600 can be integrated into exi

Esri Named a Leader in 2022 Climate Risk Analytics Report by Independent Research Firm2.12.2022 16:42:00 CET | Press release

Organizations are using modern geographic information system (GIS) technology to better understand the risks presented by climate change and take action. With GIS-driven mapping, analytics, and visualization, leaders can weigh the costs and benefits of plans, mitigate climate-related damage to assets, and make sustainable decisions despite an unpredictable planet. Esri—the global leader in GIS used by many Fortune 500 companies and governments worldwide to improve these sustainability practices—has been recognized by independent research firm Forrester in its report, The Forrester New Wave™: Climate Risk Analytics, Q4 2022. In the report, authored by principal analyst Renee Murphy, Esri received a differentiated rating, the highest score possible, in nine out of ten criteria, including “Advanced Data Processing,” “Visualization,” and “Threat Modeling.” The Forrester report says Esri “offers leading data visualization and advanced processing capabilities,” and that “Esri’s platform acts

Huawei Publishes First White Paper on Approaches to Fairness, Equity & Opportunity2.12.2022 04:07:00 CET | Press release

Huawei called on the ICT industry players to create a level playing field for all people, not just their own employees in its first White Paper on Approaches to Fairness, Equity & Opportunity at their Women in Tech event held at the Peter Drucker Forum. This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20221201006045/en/ (Graphic: Business Wire) This White Paper is part of Huawei's ongoing campaign aimed at increasing digital skills education and access for women across the world. Huawei, like many other companies within the ICT industry, has advocated on fairness, opportunity, and equity within their own operations. Notably, the company has taken measurable steps to increase diversity in their workforce and increase internal representation of marginalized groups. It is widely understood that significant, tangible results from such programs are often slow to materialize. And thus Huawei has focused many of its efforts beyond the

H&M and Webhelp Finalize Acquisition of H&M’s Nuremberg Customer Service Center1.12.2022 16:29:00 CET | Press release

The responsible authorities have officially approved the transfer of fashion brand H&M’s Nuremberg customer service center to Webhelp, a leading global customer experience BPO player. The companies, having already signed an agreement in this regard on 19 October 2022, will see Webhelp operate the service center from 1 December onwards under its own name. With this acquisition, Webhelp doubles the number of its employees in Nuremburg and is now one of the largest employers in the industry in northern Bavaria. Today, Webhelp employs more than 110,000 employees in over 60 countries. Webhelp's German headquarters in Nuremberg already provides an attractive working environment with state-of-the-art technical equipment for over 500 employees. Furthermore, Webhelp is committed to investing in the development and wellbeing of its customer advisors, known as 'game-changers,' around the world. Webhelp will welcome the 500 employees of the H&M Service center from today, 1 December, to the Webhelp

Morgan Stanley Sustainable Signals: New Survey Shows Opportunities Exist for Asset Managers to Better Meet Asset Owner Sustainable Investing Needs1.12.2022 16:00:00 CET | Press release

Asset managers have the opportunity to meet asset owners’ growing demands for sustainable investment practices, products and reporting, according to new research by the Morgan Stanley Institute for Sustainable Investing. The latest in the Firm’s Sustainable Signals series, this institutional investor survey polled 110 asset owners in North America, Europe and Asia, as well as 201 asset managers across the same regions to understand what asset owners want and what asset managers are offering—and where the gaps lie in delivering environmental, social and governance (ESG) solutions. “The results of our latest Sustainable Signals survey show that sustainable investing remains an important focus area for institutional investors globally, with the vast majority reporting an increased interest over the past two years,” said Jessica Alsford, Chief Sustainability Officer and CEO of the Institute for Sustainable Investing at Morgan Stanley. “At the same time, our findings show a significant oppo