Nordic Enterprises Focus on Innovation and Improving Customer Experience
ISG Provider Lens™ report finds companies in the region turning to digital business services providers for help with analytics, artificial intelligence and other technologies
STOCKHOLM, Sweden, Jan. 27, 2020 (GLOBE NEWSWIRE) -- Enterprises in the Nordic countries are focused on improving customer experience and enhancing innovation, and they are turning to digital business service providers to achieve their goals, according to a new report published today by Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm.
The 2019-2020 ISG Provider Lens™ Digital Business – Solutions and Service Partners Report for the Nordics finds enterprises in the region embracing technologies such as data analytics, artificial intelligence, the Internet of Things and blockchain to deliver quality services to their customers and to differentiate themselves from competitors.
“Nordic enterprises are seeking transformation services from IT providers to not only take them through their digital journeys, but also to bring the cultural transformation needed to realize the full potential of digital services,” said Barry Matthews, partner and head of ISG North Europe.
Most traditional businesses in the Nordic countries are moving toward digital transformation, the report says. They are focused on consumerization of services using mobile apps, data and analytics. Most providers, both global and local, are focused on providing digital services for core banking, payment apps, smart utilities, insurance services and other e-commerce.
Providers in the region have a strong focus on delivering customer experience services, operational efficiencies and innovation to their clients, the report says. Providers are embracing local partnership as well as growing organically. Increasingly, they are associating themselves with universities to focus on current and emerging technologies.
Nordic enterprises expect their providers to be proactive in response to their needs and align with their goals and vision, the report adds. Cost savings is a major concern for many enterprise clients, and they want to leverage the intellectual property and expertise of service providers to save money.
The report also finds a huge demand for digital services in the Nordics, with only a small number of local vendors. The consolidation of these vendors has been increasing. The provider landscape is highly competitive, and those that demonstrate the ability to scale and partner with their clients are preferred by enterprises.
In addition, the report sees a steady increase in outsourcing in the Nordic countries. The growing adoption of digital technologies by enterprises in the region and the organizational changes required at legacy-rich companies is driving that demand. Nearshoring from Poland is also on the rise, with better cultural integration and matching time zones making Polish workers attractive to Nordic companies.
Finally, the report sees a shortage of digital skills among service providers in the Nordics. With new technologies such as virtual reality and blockchain emerging, some providers are finding it difficult to find specialists.
The 2019-2020 ISG Provider Lens™ Digital Business – Solutions and Service Partners Report for the Nordics evaluates the capabilities of 25 providers across four quadrants: Customer Journey Services, Digital Product Lifecyle Services, Digital Backbone Managed Services and Blockchain Services.
The report names Accenture, Atos, HCL, Infosys and Tech Mahindra as leaders in all four quadrants, and TCS as a leader in three. Cognizant and IBM are named leaders in two quadrants, and Capgemini, LTI and TietoEVRY are named leaders in one.
The 2019-2020 ISG Provider Lens™ Digital Business – Solutions and Service Partners Report for the Nordics is available to ISG Insights™ subscribers or for one-time purchase on this webpage.
About ISG Provider Lens™ Research
The ISG Provider Lens™ Quadrant research series is the only service provider evaluation of its kind to combine empirical, data-driven research and market analysis with the real-world experience and observations of ISG's global advisory team. Enterprises will find a wealth of detailed data and market analysis to help guide their selection of appropriate sourcing partners, while ISG advisors use the reports to validate their own market knowledge and make recommendations to ISG's enterprise clients. The research currently covers providers offering their services globally, across Europe and Latin America, as well as in the U.S., Germany, the U.K., the Nordics and Brazil, with additional markets to be added in the future. For more information about ISG Provider Lens research, please visit this webpage.
The series is a complement to the ISG Provider Lens Archetype reports, which offer a first-of-its-kind evaluation of providers from the perspective of specific buyer types.
ISG (Information Services Group) (Nasdaq: III) is a leading global technology research and advisory firm. A trusted business partner to more than 700 clients, including more than 70 of the top 100 enterprises in the world, ISG is committed to helping corporations, public sector organizations, and service and technology providers achieve operational excellence and faster growth. The firm specializes in digital transformation services, including automation, cloud and data analytics; sourcing advisory; managed governance and risk services; network carrier services; strategy and operations design; change management; market intelligence and technology research and analysis. Founded in 2006, and based in Stamford, Conn., ISG employs more than 1,300 digital-ready professionals operating in more than 20 countries—a global team known for its innovative thinking, market influence, deep industry and technology expertise, and world-class research and analytical capabilities based on the industry’s most comprehensive marketplace data. For more information, visit www.isg-one.com.
One Liberty Plaza - 165 Broadway
NY 10006 New York
GlobeNewswire is one of the world's largest newswire distribution networks, specializing in the delivery of corporate press releases financial disclosures and multimedia content to the media, investment community, individual investors and the general public.
Subscribe to releases from GlobeNewswire
Subscribe to all the latest releases from GlobeNewswire by registering your e-mail address below. You can unsubscribe at any time.
Latest releases from GlobeNewswire
Nokia announces generational step in data center networking; new OS and tools give cloud builders unprecedented ability to adapt, automate and scale9.7.2020 18:00:00 CEST | Press release
Press Release Nokia announces generational step in data center networking; new OS and tools give cloud builders unprecedented ability to adapt, automate and scale Nokia improves data center networking for all cloud builders – webscale companies, service providers and enterprises – empowering them to rapidly design, deploy, adapt and automate data center network fabrics at massive scale to keep up with increasing business demand from 5G and Industry 4.0 Apple is an early adopter of the innovative technology, deploying the solution within its cloud operations in its data centers Nokia redefines openness, application development flexibility, robustness and operational tools for rapidly building and confidently operating data center networks at scale 9 July 2020 Espoo, Finland – Nokia has redefined data center fabrics with the launch of a new and modern Network Operating System (NOS) and a declarative, intent-based automation and operations toolkit. This will allow cloud and data center bu
NEOCOM MULTIMEDIA : Résultats 2019 – Dividende et PerspectivesEuronext Paris FR0004157543 MLNEO Communiqué du 9 juillet 2020 Résultats 2019 – Dividende et Perspectives9.7.2020 15:29:42 CEST | Press release
La société NEOCOM MULTIMEDIA (FR0004157543 MLNEO) a mis en paiement il y a quelques jours son dividende de 0.32 euros par action relatif à l’exercice 2019, décidé lors de l’assemblée générale du 25 juin dernier qui s’est tenue à huis clos. L’opérateur télécom a enregistré au cours de l’exercice 2019 un chiffre d’affaires proche de 22 M euros contre 26.4 M euros pour l’exercice précédent, soit une baisse de 17 %. Celle-ci est liée principalement à l’activité commerciale (baisse et arrêt de certains clients) qui n’impacte que dans une moindre mesure la marge brute, comparée aux activités éditoriales plus rentables qui se sont maintenues. Au niveau opérationnel, l’exercice enregistre une légère hausse avec un résultat d’exploitation à 1 273 K euros contre 1 192 K euros pour 2018, du fait également d’un allégement de la masse salariale. Compte tenu des autres résultats financier et exceptionnel peu significatifs, et après prise en compte d’une charge d’impôt de 383 K euros pour 2019 contre
STMicroelectronics and Fingerprint Cards Cooperate to Develop and Launch an Advanced Biometric Payment Card Solution9.7.2020 15:00:00 CEST | Press release
Co-development of Biometric System-on-Card (BSoC) platform to offer an efficient and competitive solution to card manufacturers for the banking market Advanced features to enhance consumer convenience and securityCombines latest generation of STPay secure-payment technology with Fingerprints’ biometric solution expertise Göteborg, Sweden and Geneva, Switzerland - World-leading biometric company Fingerprint Cards AB (Fingerprints) has teamed with STMicroelectronics (NYSE: STM), a global semiconductor leader serving customers across the spectrum of electronics applications, to develop an advanced Biometric System-on-Card (BSoC) solution based on fingerprint-recognition technology, addressing the market demand to enhance contactless payment-card security and convenience. The BSoC integration combines ST’s latest-generation secure-payment technology based on the ST31/STPay chipset and STM32 general-purpose microcontrollers with Fingerprints’ next-generation T-Shape sensor module to provide
RESULT OF USD TENDER OPERATION9.7.2020 15:00:00 CEST | Press release
RESULT OF USD TENDER OPERATION JULY 9, 2020 Auction date July 9, 2020 Settlement dateJuly 13, 2020Maturity dateOctober 5, 2020Term84 daysOffered volumeUSD 10 billionMarginal interest raten/aPer cent of allotment at marginal interest raten/aTotal bid amountUSD 0 billionAllotmentUSD 0 billion
Update: USD TENDER OPERATION ANNOUNCEMENT9.7.2020 13:30:00 CEST | Press release
USD TENDER OPERATION ANNOUNCEMENT JUL 09, 2020 Transaction type: Reverse TransactionOperation type:Liquidity providingTender date:JUL-09-2020Time for submission of bids14.00-14.30 (CEST)Start date:JUL-13-2020Maturity date:OKT-05-2020Duration:84 daysOffered volume:10.0 bln Min bid amount: 100 mlnMaximum bid amount: 4.0 blnMax number of bids:10Lowest interest supplement:0.25 percentage pointsMin bid rate:0.32 %Allocation time:15.00 (CEST) on Tender date Approved counterparties are invited to submit bids to the Riksbank, tel +46 8 6966970 by 14.30 (CEST) pm on Jul 9, 2020. Confirmation of bids to e-mail: https://www.globenewswire.com/Tracker?data=n95w75utTQsLhotPy52ty3xzHF-mU33UtdobUjUHPHbKrTbsK46lD3x0a5wjeEH4dMz9S1Iu-bGG_xgH_VZ_qg== email@example.com
Mandalay Resources Corporation Announces Production and Sales Results for the Second Quarter of 20209.7.2020 13:00:10 CEST | Press release
TORONTO, July 09, 2020 (GLOBE NEWSWIRE) -- Mandalay Resources Corporation ("Mandalay" or the "Company") (TSX: MND, OTCQB: MNDJF) announced today its production and sales results for the second quarter of 2020. In the second quarter of 2020, Mandalay produced a consolidated 24,752 saleable ounces of gold equivalent and sold 24,916 ounces of gold equivalent. Dominic Duffy, President and Chief Executive Officer of Mandalay, commented, “Both operations continued their strong start to the year with a quarter-over-quarter improvement in total ounces of gold equivalent sold. The second quarter production results were the Company’s best quarterly consolidated gold production since the fourth quarter of 2017.” Mr. Duffy continued, “At Costerfield, the excellent results continued from the Youle vein, with the site producing 13,502 gold equivalent ounces. Antimony provided another solid quarter with 933 tonnes sold, the Company’s highest tonnes sold since the second quarter of 2016. The plant pro