KBC Group: KBC Mobile named best mobile banking app worldwide by independent international research agency, Sia Partners.
Brussels, 23 September 2021 – 7.00 a.m. CEST
KBC Mobile named best mobile banking app worldwide by independent international research agency, Sia Partners.
KBC Mobile tops world ranking exactly 10 years after being launched.
In a comparative study1, independent international research agency, Sia Partners, has crowned KBC Mobile best mobile banking app in the world.
KBC has always been among the front runners in the annual Sia survey in previous years, but ended up taking the top spot this year. This recognition is all the more important for KBC, because Sia has systematically expanded the scope of its survey in recent years. In the current survey, Sia examined no fewer than 135 banks from 17 different countries around the world, enabling the study to provide an excellent picture of the current mobile banking market and the trends that are emerging.
Sia highlights various factors in its analysis of KBC Mobile, including the remarkably large number of additional third-party services, the simulation tools, full online capabilities for many types of transactions, the excellent and hassle-free user experience, connectivity (e.g., wearables, itsme, cash withdrawals at ATMs, etc.), the possibilities to interact with KBC's other physical and digital distribution channels and the central role of Kate - KBC's digital personal assistant.
Sia's conclusion is clear: ‘KBC Mobile is a perfect and efficient banking app for everyday needs and one of the most innovative with some interesting extras. The app surprises customers with the wide range of functionalities and the virtual assistance by Kate.'
Incidentally, the Sia report is not the only one that considers KBC to be the reference in the field of digitalisation. In a recent report, for instance, Deloitte put Kate at the top of an analysis2 of digital assistants, and last week TechPulse magazine named Kate 'Best Customer Case 2021'.
Johan Thijs, KBC Group CEO, regards this top ranking as a fitting acknowledgement of all the hard work put in over the past few years: 'KBC Mobile's top worldwide position in the Sia rankings is clear recognition of 10 years of innovation, development and – in particular – carefully listening to our customers. For me, this recognition applies not just to Belgium, but also to the mobile apps we offer our customers in all our core markets. Our Pearl+ business culture ensures we continuously inspire each other in all KBC group countries to launch, realise and adopt new ideas that are a 'perfect fit' with local customer expectations. The Digital First approach we launched a year ago as the core of our strategy is clearly paying off in this regard and demonstrates the innovative strength we can harness as a group.'
Transparent, sound and clear methodology used by Sia
New and alternative market players are increasingly claiming their place among traditional financial service providers, while competition – strengthened by innovative and disruptive trends such as cryptocurrencies, artificial intelligence, data analysis and sustainability requirements – is becoming fiercer and fiercer. On the basis of these observations, Sia Partners examined the extent to which financial institutions can use mobile banking to respond to these challenges.
The final score that Sia Partners gives to a mobile banking app is the sum of the sub-scores for functionalities offered in the app, user experience and app store ratings. The survey measured a total of more than 85 different criteria in 13 categories.
Sia Partners concluded that European banks lead the way in digitalisation through their innovative services and complete end-to-end offering. The keen competitive drive among Belgium's top digital players also stimulates them to set the bar ever higher, resulting in top worldwide positions in the Sia rankings by some considerable margin.
Recognition for 10 years of KBC Mobile
KBC launched its first mobile banking app on 19 September 2011. Exactly 10 years on, KBC Mobile is central to the customer approach adopted by KBC and has become the reference in the market. The fact that Sia Partners has just named KBC 'digital leader' in a worldwide survey of 135 sector peers, makes this anniversary even more special.
Over the past 10 years, KBC Mobile has undergone a dramatic transition, changing from an app for performing basic transactions and checking account information to a fully-fledged, customer-centric ecosystem that proactively meets increasingly more of the customer's needs. These needs are not limited to just banking, insurance and investment, they also include mobility, leisure and health matters, etc.
Kate, KBC’s digital personal assistant, already plays an important role in this progress and will play an even more central role in the interaction with the customer in the months and years to come, supported by artificial intelligence and data analysis.
Some recent figures on the use of KBC Mobile (in Belgium)
- 1.6 million Belgian customers actively use KBC Mobile (with more than 50 million log-ins per month)
- Users of KBC Mobile give it an excellent NPS of 63.3 (September 2021)
- At the end of August 2021, KBC had almost 640 000 unique users of third-party services in KBC Mobile, a threefold increase on the whole of 2019 (the number of third-party transactions since the beginning of the year already exceeds 2 million, i.e. more than over the whole of 2019)
- In the past 8 months, KBC registered 4 million customer conversations with Kate. 1.3 million of these conversations led to transactions of all kinds (banking and insurance services).
- Learn more about KBC Mobile
KBC Group NV
Havenlaan 2 – 1080 Brussels
General Manager of Corporate Communication/
Tel.: +32 2 429 85 45
Tel.: +32 2 429 65 01 (Stef Leunens)
Tel.: +32 2 429 29 15 (Ilse De Muyer)
Tel.: +32 2 429 32 88 (Pieter Kussé)
Tel.: +32 2 429 85 44 (Sofie Spiessens)
|KBC press releases are available at www.kbc.com|
Follow us on www.twitter.com/kbc_group
Stay updated on all our latest innovations
1 Sia Partners Mobile Banking Benchmark: a study on the present state of mobile banking in the world – September 2021
2 Unlocking the Value of Digital Assistants – Deloitte, 2021
AttachmentTo view this piece of content from www.globenewswire.com, please give your consent at the top of this page.
To view this piece of content from ml-eu.globenewswire.com, please give your consent at the top of this page.
About GlobeNewswire by notified
One Liberty Plaza - 165 Broadway
NY 10006 New York
GlobeNewswire by notified is one of the world's largest newswire distribution networks, specializing in the delivery of corporate press releases financial disclosures and multimedia content to the media, investment community, individual investors and the general public.
Subscribe to releases from GlobeNewswire by notified
Subscribe to all the latest releases from GlobeNewswire by notified by registering your e-mail address below. You can unsubscribe at any time.
Latest releases from GlobeNewswire by notified
Scandinavian Tobacco Group A/S: Transactions in connection with share buy-back programme18.10.2021 09:24:27 CEST | Press release
Company Announcement No. 51/2021 Copenhagen, 18 October 2021 Transactions in connection with share buy-back programme On 10 March 2021, Scandinavian Tobacco Group A/S (“STG”) announced that a share buy-back programme of an aggregated price of up to DKK 600 million was launched with the purpose to adjust the Company’s capital structure and meet obligations relating to the Group’s share-based incentive programme. The buy-back programme is executed in accordance with Regulation No. 596/2014 of the European Parliament and Council of 16 April 2014 (the “Market Abuse Regulation”) and Commission Delegated Regulation (EU) 2016/1052, also referred to as the Safe Harbour rules. The share buy-back programme will end no later than 28 February 2022. The following transactions have been executed from 11 October to 15 October 2021: Number of sharesAverage purchase price, DKKTransaction value, DKKAccumulated, last announcement2,892,365366,515,65211 October 202117,481129.962,271,75912 October 20219,122
KALLELSE TILL EXTRA BOLAGSSTÄMMA I HOYLU AB (PUBL)18.10.2021 08:35:00 CEST | Pressemelding
KALLELSE TILL EXTRA BOLAGSSTÄMMA I HOYLU AB (PUBL) Aktieägarna i Hoylu AB (publ), org. nr 559084-6381 ("Bolaget") kallas härmed till Bolagets extra bolagsstämma måndagen den 22 november 2021, kl. 10.00 hos Eversheds Sutherland Advokatbyrå på Strandvägen 1 i Stockholm. Inregistrering inleds kl. 09.45. INFORMATION MED ANLEDNING AV COVID-19 Med anledning av COVID-19 kommer Bolaget att vidta vissa försiktighetsåtgärder inför extra bolagsstämman. För att minska risken för smittspridning kommer ingen förtäring eller dryck att erbjudas. Styrelsemedlemmar och Bolagets ledning kommer i möjligaste mån att närvara via elektronisk uppkoppling. Aktieägarna har möjlighet att närvara via ombud. DELTAGANDE En aktieägare som vill delta på extra bolagsstämman ska: vara införd i den av Euroclear Sweden AB förda aktieboken senast fredagen den 12 november 2021, ochanmäla sitt deltagande senast tisdagen den 16 november 2021, helst före kl. 16.00. Anmälan att delta på extra bolagsstämman ska ske via e-post t
NOTICE TO ATTEND THE EXTRAORDINARY GENERAL MEETING IN HOYLU AB (PUBL)18.10.2021 08:35:00 CEST | Press release
N.B. This English text is an unofficial translation of the Swedish original of the notice to attend the extraordinary general meeting in Hoylu AB (publ), and in case of any discrepancies between the Swedish text and the English translation, the Swedish text shall prevail. NOTICE TO ATTEND THE EXTRAORDINARY GENERAL MEETING IN HOYLU AB (PUBL) The shareholders of Hoylu AB (publ), reg. no 559084-6381 (the “Company”) are hereby summoned to attend the extraordinary general meeting held at 10:00 (CET) on Monday 22 November 2021 at the premises of Eversheds Sutherland Advokatbyrå located at Strandvägen 1, Stockholm, Sweden. Registration begins at 09:45 (CET). INFORMATION RELATED TO THE CORONA VIRUS To minimise the risk of spreading the corona virus, no food and beverages will be served at the EGM. Participation of board members and company management will be restricted to online where possible. Shareholders who so desire can attend via a representative. NOTIFICATION OF PARTICIPATION ETC. Share
Hoylu AB (publ) carries out a SEK 19.2 million convertible loan notes issue and calls for EGM to resolve on a SEK 0.9 million convertible loan notes issue to board members18.10.2021 08:30:00 CEST | Press release
NOT FOR RELEASE, PUBLICATION OR DISTRIBUTION IN WHOLE OR IN PART, DIRECTLY OR INDIRECTLY, IN THE UNITED STATES, AUSTRALIA, CANADA, NEW ZEALAND, HONG KONG, JAPAN, SINGAPORE, SOUTH AFRICA, SOUTH KOREA OR ANY OTHER JURISDICTION WHERE SUCH RELEASE, PUBLICATION OR DISTRIBUTION WOULD BE UNLAWFUL OR WOULD REQUIRE REGISTRATION OR ANY OTHER MEASURES. PLEASE REFER TO IMPORTANT INFORMATION AT THE END OF THE PRESS RELEASE. The Board of Directors of Hoylu AB (publ) (“Hoylu” or the “Company”) has, with support of authorization granted by the annual general meeting on 21 May 2021, carried out a directed issue of convertible loan notes corresponding to a value of SEK 19.2 million. Furthermore, the Company’s shareholder Fougner Invest AS hasproposed that the Company’s extraordinary general meeting resolves on a directed issue of convertible loan notes of SEK 0.9 million towards COO Truls Baklid and CFO Karl Wiersholm and the board members Johan Lindqvist and Hans Othar Blix.Noticeconvening the extraord
Reminder: Program for the publication of Yara International ASA third quarter results 202118.10.2021 08:00:00 CEST | Press release
The Yara International ASA third quarter 2021 results will be published on Wednesday20 October 2021at08:00 CEST. An on-line presentation will be held at 12:00 CEST, hosted by Yara President and CEO Svein Tore Holsether. The presentation will be held in English. The report, presentation and webcast will be available at the above mentioned times at: yara.com/investor-relations/latest-quarterly-report/ There will also be a conference call at 13:00 CEST the same day with an opportunity to ask questions to Yara’s management. Please use this link for online registration for the conference call: http://emea.directeventreg.com/registration/5886579 Participants must register in advance of the conference using the link provided. Upon registering, each participant will be provided with participant dial-in numbers, Direct Event passcode and unique registrant ID.In the 10 minutes prior to call start time, participants will need to use the conference access information provided in the email received
PRESS RELEASE: Bigben finalizes the acquisition of Metronic18.10.2021 07:45:00 CEST | Press release
Press release Lesquin, 18 October 2021, 8:00 hrs Bigben finalizes the acquisition of Metronic (Home Digital Lifebusiness unit of HF Company) Bigben announces the completion of the acquisition of METRONIC within its Audio/Telco Division. METRONIC is the European leader in image processing with a strong position in connected audio-video. Founded in 1987 by Yves Bouget, METRONIC, a recognized player in its sector, designs and distributes innovative products for broadcasting and receiving images in the home (TV and audio accessories, amplifiers, decoders, connectors, headsets, speakers, etc.) as well as telephone accessories and audio products. METRONIC brand products are distributed through a variety of channels, notably through the largest national retailers in each country. METRONIC has offices in France (Tours), Spain and Italy, and employs approximately 90 people. Including its subsidiaries, METRONIC posted sales of 24 M€ and EBITDA of 1.9 M€ as of December 31, 2020. Many synergies be
Sampo plc’s share buybacks 15/10/202118.10.2021 07:30:00 CEST | Press release
SAMPO PLC STOCK EXCHANGE RELEASE 18/10/2021 at 08:30 am Sampo plc’s share buybacks 15/10/2021 On 15/10/2021 Sampo plc (business code 0142213-3, LEI 743700UF3RL386WIDA22) has acquired its own A shares (ISIN code FI0009003305) as follows: Sampo plc’s share buybacksAggregated daily volume (in number of shares)Daily weighted average price of the purchased shares*Market (MIC Code)21,91945.63AQEU36,83045.68CEUX1,63445.66TQEX60,17045.68XHELTOTAL120,55345.67 *rounded to two decimals On 1 October 2021, Sampo announced a share buyback programme of up to a maximum of EUR 750 million in compliance with the Market Abuse Regulation (EU) 596/2014 (MAR) and the Commission Delegated Regulation (EU) 2016/1052. The programme, which started on 4 October 2021, is based on the authorization granted by Sampo's Annual General Meeting on 19 May 2021. After the disclosed transactions, the company owns in total 1,088,492 Sampo A shares representing 0.20 per cent of the total number of shares in Sampo plc. Detail