Business Wire

BrandSafway Selects Rimini Street Application Management Services for Salesforce

Share

Rimini Street, Inc. (Nasdaq: RMNI), a global provider of enterprise software products and services, the leading third-party support provider for Oracle and SAP software products and a Salesforce partner, today announced that BrandSafway, a global leader in access, industrial services and forming and shoring solutions for the industrial, commercial and infrastructure markets, has selected Rimini Street Application Management Services (AMS) for Salesforce for its Salesforce Sales Cloud system. BrandSafway has been leveraging Rimini Street support for its Oracle Database, E-Business Suite and JD Edwards software products since 2014, and now, BrandSafway is expanding its support service scope with Rimini Street to maximize the value and business impact of Salesforce and the Salesforce Sales Cloud system.

This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20190626005022/en/

BrandSafway Selects Rimini Street Application Management Services for Salesforce (Photo: Business Wire)

BrandSafway Selects Rimini Street Application Management Services for Salesforce (Photo: Business Wire)

Increasing adoption and value of Salesforce

With 330 locations in 30 countries around the world, BrandSafway currently has over 1,200 Salesforce Sales Cloud users and wanted to increase user adoption of the system. In addition, the company also wanted to get more value out of their Salesforce investment, including receiving better analytics data. BrandSafway also saw that their internal administration resources were getting bogged down with day-to-day tasks, including user account changes, resetting passwords, granting new permissions, migrating data, and creating new fields.

“We were struggling with a mountain of tasks, which were incredibly time-consuming, and were looking into hiring additional personnel to help manage the workload,” said Jay Fisher, CIO, BrandSafway. “We also knew that we weren’t realizing the full potential of our Salesforce system due to this backlog.”

When Fisher realized Rimini Street could deliver the same ultra-responsive, value-add support commitment for Salesforce that they had been providing for Oracle products, he knew he had found the right solution. “Under Rimini Street’s AMS for Salesforce, we have a partner who can help us get more out of our investment by increasing user adoption and productivity,” he explained, “while also helping us leverage new Salesforce updates and functionality as well. This will enable our administrators to focus on more strategic Salesforce projects to help further our company.”

Rimini Street AMS for Salesforce a “One Stop Shop”

Rimini Street Application Management Services for Salesforce encompasses three key components – Responsive Application Services, Proactive Services, and Critical Production Support. Responsive Application Services allows clients to select from an extensive Service Catalog of over 100 Salesforce administrative, development, and configuration services. This subscription-based model helps clients eliminate their user request backlog and free their team up for more strategic projects. Proactive Services are Rimini Street provided recommendations to drive best practices, adoption, and better business outcomes using Salesforce. Critical Production Support provides clients with peace of mind that customization and integration issues are quickly resolved to minimize any downtime.

All clients of Rimini Street AMS for Salesforce receive the company’s award-winning service 24 x 7 x 365 with a 15-minute guaranteed response time for critical issues (P1). In addition, clients are assigned a seasoned Primary Service Engineer (PSE), who is backed by a team of certified Salesforce experts to augment existing resources and skills as needed.

“BrandSafway’s story is consistent with what we are seeing across the industry, where companies struggle to realize the full value and potential of the Salesforce product which ultimately impacts their return on this investment,” said Seth A. Ravin, CEO, Rimini Street. “With our comprehensive scope of application management services for both Salesforce Sales Cloud and Service Cloud products, which includes configuration, development, user administration, and data services within a predictable, cost-effective subscription model, along with proactive services and critical production support, we enable our clients to save time, money and resources, while maximizing the full value of their Salesforce systems.”

Salesforce, Service Cloud, Sales Cloud and others are trademarks of salesforce.com, inc.

About Rimini Street, Inc.

Rimini Street, Inc. (Nasdaq: RMNI) is a global provider of enterprise software products and services, the leading third-party support provider for Oracle and SAP software products and a Salesforce partner. The Company has redefined enterprise software support services since 2005 with an innovative, award-winning program that enables licensees of IBM, Microsoft, Oracle, Salesforce, SAP and other enterprise software vendors to save up to 90 percent on total maintenance costs. Clients can remain on their current software release without any required upgrades for a minimum of 15 years. Over 1,850 global Fortune 500, midmarket, public sector and other organizations from a broad range of industries currently rely on Rimini Street as their trusted, third-party support provider. To learn more, please visit http://www.riministreet.com , follow @riministreet on Twitter and find Rimini Street on Facebook and LinkedIn. (C-RMNI)

Forward-Looking Statements

Certain statements included in this communication are not historical facts but are forward-looking statements for purposes of the safe harbor provisions under The Private Securities Litigation Reform Act of 1995. Forward-looking statements generally are accompanied by words such as “may,” “should,” “would,” “plan,” “intend,” “anticipate,” “believe,” “estimate,” “predict,” “potential,” “seem,” “seek,” “continue,” “future,” “will,” “expect,” “outlook” or other similar words, phrases or expressions. These forward-looking statements include, but are not limited to, statements regarding our expectations of future events, future opportunities, global expansion and other growth initiatives and our investments in such initiatives. These statements are based on various assumptions and on the current expectations of management and are not predictions of actual performance, nor are these statements of historical facts. These statements are subject to a number of risks and uncertainties regarding Rimini Street’s business, and actual results may differ materially. These risks and uncertainties include, but are not limited to, changes in the business environment in which Rimini Street operates, including inflation and interest rates, and general financial, economic, regulatory and political conditions affecting the industry in which Rimini Street operates; adverse developments in pending litigation or in the government inquiry or any new litigation; the final amount and timing of any refunds from Oracle related to our litigation; our need and ability to raise additional equity or debt financing on favorable terms and our ability to generate cash flows from operations to help fund increased investment in our growth initiatives; the sufficiency of our cash and cash equivalents to meet our liquidity requirements; the terms and impact of our outstanding 13.00% Series A Preferred Stock; changes in taxes, laws and regulations; competitive product and pricing activity; difficulties of managing growth profitably; the success of our recently introduced products and services, including Rimini Street Mobility, Rimini Street Analytics, Rimini Street Advanced Database Security, and services for Salesforce Sales Cloud and Service Cloud products, in addition to products and services we expect to introduce in the near future; the loss of one or more members of Rimini Street’s management team; uncertainty as to the long-term value of Rimini Street’s equity securities; and those discussed under the heading “Risk Factors” in Rimini Street’s Quarterly Report on Form 10-Q filed on May 9, 2019, and as updated from time to time by Rimini Street’s future Annual Reports on Form 10-K, Quarterly Reports on Form 10-Q, Current Reports on Form 8-K, and other filings by Rimini Street with the Securities and Exchange Commission. In addition, forward-looking statements provide Rimini Street’s expectations, plans or forecasts of future events and views as of the date of this communication. Rimini Street anticipates that subsequent events and developments will cause Rimini Street’s assessments to change. However, while Rimini Street may elect to update these forward-looking statements at some point in the future, Rimini Street specifically disclaims any obligation to do so, except as required by law. These forward-looking statements should not be relied upon as representing Rimini Street’s assessments as of any date subsequent to the date of this communication.

© 2019 Rimini Street, Inc. All rights reserved. “Rimini Street” is a registered trademark of Rimini Street, Inc. in the United States and other countries, and Rimini Street, the Rimini Street logo, and combinations thereof, and other marks marked by TM are trademarks of Rimini Street, Inc. All other trademarks remain the property of their respective owners, and unless otherwise specified, Rimini Street claims no affiliation, endorsement, or association with any such trademark holder or other companies referenced herein.

Contact information

Michelle McGlocklin
Rimini Street, Inc.
+1 925 523-8414
mmcglocklin@riministreet.com

About Business Wire

Business Wire
Business Wire
24 Martin Lane
EC4R 0DR London

+44 20 7626 1982http://www.businesswire.co.uk

(c) 2018 Business Wire, Inc., All rights reserved.

Business Wire, a Berkshire Hathaway company, is the global leader in multiplatform press release distribution.

Subscribe to releases from Business Wire

Subscribe to all the latest releases from Business Wire by registering your e-mail address below. You can unsubscribe at any time.

Latest releases from Business Wire

Rakuten TV Launches its AVOD Service in Europe15.10.2019 08:30:00 CESTPress release

Rakuten TV, one of the leading video-on-demand platforms in Europe, today announced the launch of its first AVOD - ad-supported video-on-demand - channels within the platform. This new business model will allow viewers to watch a wide range of content for free. This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20191015005048/en/ Rakuten TV's new UI 4.0 including "Free" section (Photo: Rakuten TV) The free section of Rakuten TV will launch with an initial offer including Hollywood and local content to be expanded to additionally include exclusive Rakuten content, TV series, documentary series, news and sport channels in the coming months - with a combined linear and on-demand offer. Among the exclusive content, Rakuten TV will present on its AVOD channel Matchday - Inside FC Barcelona, the new documentary series about FC Barcelona from the inside, offering previously unseen and exclusive scenes from the players’ private lives. Nar

Groundbreaking CloudCO Demo at Broadband World Forum 2019 Made Possible by UNH-IOL’s Role as Open Broadband Lab15.10.2019 08:00:00 CESTPress release

The University of New Hampshire InterOperability Laboratory (UNH-IOL), an independent provider of broad-based testing and standards conformance services for the networking industry, today announced they have helped create the first publicly demonstrated lab instance of hosting the CloudCO architecture as a Broadband Forum Open Broadband Lab (OB-Lab). Working directly with industry partners BT, Swisscom, TIM, Altice Labs, DZS, Nokia, VMware, and EANTC, they will demonstrate the integration of the test platform which will be showcased at Broadband World Forum 2019 (BBWF) in Amsterdam, Netherlands this week. The intention of the OB-Labs initiative is to demonstrate an open framework for cloud-based broadband for carriers globally, and bring the promise of SDN and NFV to fruition. The demo at BBWF 2019 was built from a combination of open source from the OPNFV, ONAP, and Open Broadband Access Abstraction (OB-BAA) projects and products from Nokia, Altice Labs, DZS, and VMware. A first of it

Forter Fraud Attack Index Reveals 89% Increase In Loyalty Program Fraud15.10.2019 07:30:00 CESTPress release

Forter, the leader in e-commerce fraud prevention, today announced the release of the seventh edition of its Fraud Attack Index. The report tracks shifting behaviors in online businesses across a variety of industries. The latest edition of the Fraud Attack Index indicates that fraud is evolving rapidly beyond the point of the transaction to accounts such as loyalty programs and abuse of return policies. Loyalty fraud increased by 89% year over year, while the total dollar amount in online fraud increased by 12% year over year. “A clear trend in online fraud is emerging,” said Michael Reitblat, CEO and Co-Founder of Forter. “The industry as a whole has done a tremendous job detecting and preventing payment fraud at the point of transaction. This eliminates the amateurs. We’re seeing fraudsters now shift their efforts earlier in the customer journey, gaining access to consumers’ accounts.” The Fraud Attack Index shows that fraudsters are having significantly more success in account take

Last Chance to Register for CES Unveiled in Amsterdam15.10.2019 07:00:00 CESTPress release

Consumer Technology Association (CTA): WHAT: The Consumer Technology Association (CTA) ® today announced the last chance to register for the third annual CES Unveiled in Amsterdam. CES Unveiled is an official CES® 2020 preview event, bringing together executives, influential media and prominent industry influencers to experience the latest tech innovations from across Europe. Europe welcomed more than 16,000 attendees to CES 2019 and continues to lead innovation by example. CES Unveiled promotes the continued value it shares with Europe through partnerships across government, business and research. CES Unveiled in Amsterdam will focus on the theme “Tech Improving Lives,” featuring an expected 100 exhibitors (including 50+ startups) from the Netherlands and across Europe. Some top exhibitors include: Aitheon – Integrates AI and Robotics in a user-friendly way to ensure businesses become automated in a single, simple platform Crescent Tech – Provides the world’s first purpose designed we

Takeda Agrees to Divest Select OTC and Non-core Assets to Acino for Over $200 Million USD15.10.2019 06:45:00 CESTPress release

Takeda Pharmaceutical Company Limited (TSE:4502/NYSE:TAK) (“Takeda”) today announced that it has entered into an agreement to divest a portfolio of select over-the-counter (OTC) and prescription pharmaceutical assets in a number of Near East, Middle East and Africa (NEMEA) countries within its Growth and Emerging Markets Business Unit to Acino for a total value in excess of $200 million USD. This is the third transaction in FY19 that furthers Takeda’s strategy to focus on business areas core to its long-term growth and facilitate rapid deleveraging following its acquisition of Shire. “The divestment of non-core assets sold in NEMEA represents the continued execution of our strategy to optimize our portfolio, invest in the defined core business areas, and accelerate our progress toward reaching our target leverage ratio,” said Costa Saroukos, Chief Financial Officer, Takeda. While these products continue to play important roles in meeting patient needs, they are primarily outside of Tak

Thales Named a Market Leader in KuppingerCole Analysts Leadership Compass for Identity-as-a-Service Access Management15.10.2019 06:00:00 CESTPress release

Thales today announced that it has been positioned as a Market Leader in the 2019 KuppingerCole Leadership Compass for Identity-as-a-Service (IDaaS) Access Management. This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20191014005576/en/ (Photo: Thales) The report recognized Thales, through its SafeNet Trusted Access offer, as a market leader in terms of the number of customers, partner ecosystem, and global reach in the IDaaS Access Management market. KuppingerCole’s Leadership Compass takes a thorough look at the overall IDaaS Access Management industry, provides in-depth analysis of the main players in the market, and rates vendors on innovation, product features, and market reach. “With a strong global presence, SafeNet Trusted Access presents a flexible solution based on standards and, in addition, agents as a service to cater to the access management requirements of organizations with broad contextual authentication needs,”