Advanced Intelligence in Veeva Commercial Cloud to Transform Customer Engagement
Veeva Systems (NYSE:VEEV) today announced new capabilities in Veeva Commercial Cloud to accelerate the industry’s move to intelligent customer engagement. With the availability of its new artificial intelligence (AI) application, Veeva Andi, and embedded intelligence in Veeva CRM and Veeva Vault PromoMats, Veeva is delivering sophisticated AI-driven applications so companies can engage more efficiently and effectively with customers.
Veeva Commercial Cloud unifies customer engagement with multichannel Veeva CRM; the right content and customer data with Veeva Vault PromoMats and Veeva OpenData; a next-generation commercial data warehouse with Veeva Nitro; and artificial intelligence with Veeva Andi.
“We are committed to helping the industry drive the most efficient and effective customer engagement with the right commercial foundation powered by AI,” said David Logue, senior vice president of commercial strategy at Veeva Europe. “Veeva Commercial Cloud helps companies advance their commercial strategies and drive smarter, compliant interactions with the right customers in the right channels.”
Intelligent capabilities and solutions now part of Veeva Commercial Cloud will help advance the industry’s progress toward intelligent customer engagement:
- Veeva Andi is a new AI application that embeds tailored insights and suggestions right in Veeva CRM. As part of the Veeva CRM Suite, Veeva Andi makes it easy to adopt, deploy, and scale AI. With the unique ability to control and manage AI, companies have the power to deliver the right message in the right channel at the right time for an improved customer experience. Veeva Andi used with Customer Journeys—a new capability in Veeva CRM to better target and manage customers through stages of an adoption lifecycle—helps companies drive the best actions at the right customer stage. Veeva Andi is available today in North America. Read today’s Veeva Andi press release to learn more.
- Veeva CRM Approved Notes leverages AI to help field reps build better customer relationships and remain compliant with every interaction. The new capability makes it easy for field reps to capture free text notes in Veeva CRM and use the power of AI to detect potential compliance risks such as off-label messaging. Veeva CRM Approved Notes is included Veeva CRM and planned for availability in 2020.
- Veeva Vault Auto Claims Linking is a new capability in Veeva Vault PromoMats that will help improve speed and compliance of content development. Vault Auto Claims Linking uses AI to suggest links from claims to related references, reducing the administrative burden and risk of managing claims across countries, channels, and assets. Vault Auto Claims Linking is planned for availability by the end of 2019.
In other news today, Veeva introduced new innovations in Veeva CRM, including Veeva Approved Messaging, to advance compliance and digital engagement in the life sciences industry. Read today’s Veeva CRM press release to learn more.
To learn how Veeva Commercial Cloud enables intelligent customer engagement, visit veeva.com/eu/CommercialCloud.
Registrations for Veeva Commercial & Medical Summit Europe are now open. Join us in Barcelona from 3-5 December 2019, where more than 1,200 life sciences professionals will gather to hear the latest news and market trends in the industry, experience innovative technology, and network and share best practices.
About Veeva Systems
Veeva Systems Inc. is the leader in cloud-based software for the global life sciences industry. Committed to innovation, product excellence, and customer success, Veeva serves more than 700 customers, ranging from the world's largest pharmaceutical companies to emerging biotechs. Veeva is headquartered in the San Francisco Bay Area, with offices throughout North America, Europe, Asia, and Latin America. For more information, visit veeva.com.
This release contains forward-looking statements, including the market demand for and acceptance of Veeva’s products and services, the results from use of Veeva’s products and services, and general business conditions, particularly in the life sciences industry. Any forward-looking statements contained in this press release are based upon Veeva’s historical performance and its current plans, estimates, and expectations, and are not a representation that such plans, estimates, or expectations will be achieved. These forward-looking statements represent Veeva’s expectations as of the date of this press announcement. Subsequent events may cause these expectations to change, and Veeva disclaims any obligation to update the forward-looking statements in the future. These forward-looking statements are subject to known and unknown risks and uncertainties that may cause actual results to differ materially. Additional risks and uncertainties that could affect Veeva’s financial results are included under the captions, “Risk Factors” and “Management’s Discussion and Analysis of Financial Condition and Results of Operations,” in the company’s filing on Form 10-K for the period ended January 31, 2019. This is available on the company’s website at veeva.com under the Investors section and on the SEC’s website at sec.gov. Further information on potential risks that could affect actual results will be included in other filings Veeva makes with the SEC from time to time.
About Business Wire
(c) 2018 Business Wire, Inc., All rights reserved.
Business Wire, a Berkshire Hathaway company, is the global leader in multiplatform press release distribution.
Subscribe to releases from Business Wire
Subscribe to all the latest releases from Business Wire by registering your e-mail address below. You can unsubscribe at any time.
Latest releases from Business Wire
Sofinnova Partners Raises €333 Million Capital IX Early-Stage Healthcare Fund17.10.2019 06:00:00 CEST | Press release
Sofinnova Partners, a leading European venture capital firm based in Paris, London and Milan and specialized in Life Sciences, announced today the close of its latest early-stage healthcare venture capital fund Sofinnova Capital IX, oversubscribed at €333 million. The firm now has more than €2B under management with more than €1B raised in the last four years across its platform of life sciences funds. Pursuing the strategy it has consistently applied over the years for its flagship early-stage Capital funds, Sofinnova Capital IX will invest in the healthcare industry and more specifically in the biopharmaceutical and medical device sectors. Sofinnova Partners will seek to invest as a founding and lead investor in start-ups and corporate spin-offs, and focus on therapeutic, paradigm-shifting technologies and products alongside visionary entrepreneurs. Sofinnova Capital IX will invest about two thirds of its funds in European companies, and one third outside of Europe, primarily in Nort
Johns Hopkins Center for Health Security, World Economic Forum and Bill & Melinda Gates Foundation Host Pandemic Exercise and Livestream16.10.2019 19:18:00 CEST | Press release
The Johns Hopkins Center for Health Security, with the World Economic Forum and the Bill & Melinda Gates Foundation, will host Event 201 , a multimedia global pandemic exercise on Friday, Oct. 18, 2019, in New York City. The public may register and participate in the simultaneous virtual exercise in English, 8:50 a.m.-12:30 p.m. EDT at centerforhealthsecurity.org/event201/. The exercise underscores the need for global public-private cooperation to mitigate economic and societal impacts of severe pandemics. In recent years, the world has seen a growing number of epidemic events, about 200 per year, which strain limited resources. A large global pandemic would be disruptive to health, economies, and society. Economic studies show that pandemics could be the cause of an average annual economic loss of 0.7% of global GDP—or $570 billion. Event 201, played by 15 leaders of businesses, governments, and public health, will illustrate realistic policy problems that must be addressed under pres
Murray Energy Corporation Extends Forbearance Agreements with its Lenders and Elects Not to Make Interest Payments to Noteholders16.10.2019 17:47:00 CEST | Press release
As previously disclosed, on October 2, 2019 Murray Energy Corporation (“Murray Energy” or “the Company”) entered into forbearance agreements with lenders holding in excess of 50% of outstanding loans under its Superpriority Credit and Guaranty Agreement and with lenders holding in excess of 50% of outstanding loans under its ABL and FILO credit facilities. Under the terms of the forbearance agreements, the lenders agreed to forbear from exercising any and all remedies available to them in respect of any event of default arising from the missed amortization and interest payments due on September 30, 2019. On October 15, 2019, Murray Energy and its lenders amended the previously disclosed forbearance agreements, extending the forbearance period through 11:59 p.m. (New York time) on October 28, 2019, unless further extended. The forbearance agreements will terminate upon the earlier of the end of the forbearance period or the occurrence of a specified forbearance termination event. With d
Tealium Expands Leadership Team, Appoints World-Class Marketing Executive as CMO16.10.2019 15:37:00 CEST | Press release
Tealium, the trusted leader in real-time customer data orchestration, today announced that Heidi Bullock has joined the company as Chief Marketing Officer (CMO). Bullock previously served as CMO at Engagio, and prior to that as Group Vice President of Global Marketing at Marketo. “We are thrilled to have Heidi joining the executive team at Tealium,” said Jeff Lunsford, Chief Executive Officer (CEO) of Tealium. “She is a fantastic addition, not only due to her extensive knowledge in marketing but also her impressive leadership experience in building and scaling high-performance marketing teams. Heidi will undoubtedly help us expand our market position in a high growth market and continue to solidify us as a global leader in the industry.” Most recently she was the CMO of Engagio, where she was responsible for the go-to-market strategy, product marketing, internal sales, corporate communications, and helping create the ABM Automation category. Prior to Engagio, Heidi was the Group Vice P
JD Events: Plant Based World Launches in the UK16.10.2019 14:44:00 CEST | Press release
Following the huge success of the Plant Based World Conference & Expo in New York, organiser JD Events is delighted to announce the launch of Plant Based World Europe in London in 2020. The UK is Europe’s largest market for plant-based foods, valued at £470m versus $4.5bn in the US, and is growing at an exponential rate. Adoption of a plant-based lifestyle is sweeping the globe as people everywhere are becoming aware of the human health, environmental and ethical implications of consuming more plant-based products. One in six food products launched in the UK in 2018 carried a vegan claim. “The fundamental shift away from animal product consumption towards more wholesome, plant-based options is our opportunity as a society to create a healthier world for future generations”, commented Ben Davis, Content & Communications Director, Plant Based World Conference & Expo. “Our goal at PBW is to accelerate this shift by providing a professional platform for the global plant-based market to blo
European DataWarehouse Releases Updated Version of EDITOR as European Commission Publishes RTS on Disclosure16.10.2019 13:31:00 CEST | Press release
The European Commission today published the Regulatory Technical Standards (RTS) on Disclosure Requirements, a key building block of the EU Securitisation Regulation (EU) 2017/2402. Once the European Parliament and the Council endorse the RTS, it will be published in the Official Journal of the European Union (EU). In the absence of objections, the new disclosure requirements, including ESMA’s new reporting templates, will come into force in Q1 2020. European DataWarehouse (ED) has been preparing for the implementation of the new disclosure regime since the Securitisation Regulation entered into force on 17 January 2018, and already offers a number of related services for originators, sponsors and SSPEs. Notably, ED launched a new version of its web-based reporting solution, EDITOR, earlier this week. EDITOR covers all reporting requirements for both public and private ABS and ABCP transactions, including the ability to submit reporting templates in ESMA’s prescribed XML format. Dr. Ch