How Aker Security Builds Control Rooms for Real-Time Decision-Making

In today’s security landscape, the challenge is rarely a lack of information. Instead, it lies in how large volumes of data can be aggregated, visualized, and used effectively in situations where time, precision, and coordination are critical.

Aker Security oversees security and preparedness for large parts of the Group, covering several thousand employees. Its services include travel security, global event and incident monitoring, crisis management, and security advisory services.

This was the starting point for the company as it set out to establish a new control room for its security operations.

– We approached Cyviz because we needed a solution that could bring everything together on a single platform, while at the same time supporting the way we actually work operationally, says Tonje Evensen Bråthen, Head of the Global Security Operations Center (GSOC) at Aker Security.

Real-Time Overview in Aker Security’s GSOC
The control room is designed for continuous operational use and supports the work carried out in Aker Security’s Global Security Operations Center (GSOC). This is where complex security situations are managed, often requiring coordination among multiple incidents, systems, and stakeholders.

The objective has been to create a working environment that provides operators and decision-makers with a shared, real-time situational awareness, enabling rapid collaboration and clear decision-making.

In daily operations, the control room provides an overview of information from multiple sources and systems, brought together in a single visual interface.

– We work with the Cyviz system in the GSOC on a daily basis. It gives us a better overview and allows us to use the information we already have far more effectively, says Bråthen.

According to the company, this has helped reduce operational complexity and made it easier to respond quickly and in a coordinated manner when situations arise.

One Technology Platform – Multiple Systems

The solution is built on Cyviz’ software and technology platform, developed specifically for control rooms and other critical operational environments. The platform aggregates and orchestrates information across systems and presents it in a way that is tailored to different roles and decision levels.

– With Cyviz at the heart of the control room, we have a solution that meets today’s needs while also providing a strong foundation for future development, says Bråthen.

For Cyviz, the delivery is not about one-off installations, but about providing a platform that supports collaboration and decision-making in complex environments. The company has clearly positioned itself as a technology and platform provider, with control rooms representing one of several application areas.

– Our strength lies in the flexibility of the platform and in how we connect people, systems, and information into a single operational whole. This makes it possible to reduce complexity and support fast, informed decisions when it really matters, says Matt Smith, Customer Success Manager at Cyviz.

The Control Room as a Strategic Decision-Making Tool

The control room at Aker Security is also designed for change. New threat scenarios, evolving workflows, and emerging technological requirements can be addressed without rebuilding the solution from scratch.

– The flexibility of the Cyviz solution allows us to continue developing the control room over time and evolve alongside the technology, says Bråthen.

The case illustrates how modern control rooms are increasingly functioning as a strategic resource, not only for operational security and preparedness but also as a decision-support tool for leadership. At the same time, it demonstrates how a platform-based approach makes such solutions relevant across sectors with similar requirements, including energy, industry, and critical infrastructure.