Cyviz launches innovative software agent for monitoring and remote support of Microsoft Teams Room Systems
The Cyviz product portfolio gets an important addition to help customers gain control of their Microsoft Teams Room Systems. The Cyviz Easy Agent offers centralized monitoring and real-time remote support, built on the proven Cyviz Easy Software, a standardized, configurable and upgradeable platform for control and management of collaboration and meeting rooms.
"We are excited to launch a new product that solves high-priority customer challenges. It opens up new market opportunities and connects us with the decision-makers to help solve the Teams Room implications. It is a strategic step towards our cloud-based offerings that will offer services on-demand and increase future recurring revenue and customer lifetime value", says CEO Espen Gylvik.
Microsoft Team Room Systems (MTRs) are PC-based solutions that introduce a multitude of challenges tied to implementation, management and support. MS Teams is the fastest growing platform for UC with over 500,000 organisations using Microsoft Teams as their default messaging platform and it is used by 91 of the Fortune 100 companies (MSPowerUser). Cyviz has developed a software agent to be installed on Microsoft Windows-based MTR devices. Once installed, the agent will monitor the health status of the MTRs and allow for secure real-time access to the MTR touch panel and OS environment. The Cyviz Easy Platform is designed for enterprise-level security requirements and uses Microsoft Active Directory or Office 365 for authentication.
Eirik Simonsen, Cyviz CTO, is expecting the Cyviz Agent technology to expand in the future. "Going forward, our Agent software will extend to support a range of devices and platforms. This will allow our customers to manage and support most of their critical rooms from our platform."
The product is globally available as of March 1, 2020.
Read more about the Cyviz Easy Agent
Read more about the Cyviz Easy Server & Management
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About Cyviz
Cyviz is a global technology provider for standardized conference rooms, control rooms and experience centers. Since 1998, Cyviz has empowered the digital workforce to connect, visualize, and collaborate on their critical data. The IT-driven turnkey solutions are easy to deploy, manage and support. Cyviz serves global enterprises and governments with the highest requirements for usability, security and quality, that engage people, encourage collaboration, and accelerate decision-making.
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